Understanding our stakeholders and doing right by them is fundamental to sustaining Burberry’s success in the long term.
We are committed to attracting and retaining the best talent in an inclusive environment where everyone thrives.
Our people are Burberry’s greatest asset. We believe that an engaged and motivated workforce is essential to the growth of our business. We are committed to the professional and personal development of our people.
What matters
We serve our customer base through Burberry.com, directly operated stores, concessions and wholesale partners.
Providing exceptional customer service and assistance is vital for any luxury brand. We aim to create a cohesive experience, where our customers can engage with our brand, our product, our campaigns and our people, in person and online.
What matters
We are creating long-term sustainable value for our shareholders through the delivery of the Group’s refreshed strategy.
It is important to develop an open and transparent relationship with our shareholders so they can make informed decisions based on knowledge of our business and its strategy.
What matters
At Burberry, we have a longstanding commitment to operating as a responsible business and supporting our communities through various programmes and initiatives.
Caring for our communities is intrinsic to our Company values. We support The Burberry Foundation (UK registered charity number 1154468) in creating long-term partnerships that drive positive change in our communities and help build a more sustainable future through innovation.
What matters
Our partners include our suppliers, companies, non-governmental organisations (NGOs), civil society groups and retail third parties.
We build collaborative relationships with our partners and take pride in sharing knowledge and expertise to find solutions and opportunities for innovation. We nurture close relationships with members of our supply chain to drive social and environmental improvements.
What matters
Governments influence long-term retail environments, environmental priorities, employment laws, trade and other business matters, which impact Burberry.
We regularly engage with governments in the countries and territories where we operate to understand their concerns so we can seek solutions to shared environmental, social, economic and governance issues.
What matters